vrs Vering Australasia is the vrs ANA team specializing in Corporate, Global and Specialty losses
vrs ANA is a leading Australian loss adjusting firm specializing in complex commercial claims. As the Australian member of ADENES, ANA combines international best practices with strong local presence and technical excellence.
Key Services
- Loss Adjustment: Full handling of complex commercial and residential claims, including assessment, liability determination, negotiation, recovery review, and risk mitigation.
- Desk Assessments: Remote evaluations for low-value or post-repair claims, offering quick and cost-effective support without site visits.
- Repair Coordination: Management of repair services through approved providers to ensure quality, competitive pricing, and efficient resolution.
Operational Strengths
- Highly experienced, formally qualified team focused on technical commercial claims over high-volume domestic work.
- Collaborative and client-focused culture emphasizing empathy, clarity, and responsiveness throughout the claims process.
- Recognized among Australia’s top commercial loss adjusting firms for consistent performance and trusted client relationships.
Technology & Systems
- Proprietary cloud-based Claims Management System (CMS) for real-time transparency, automated reporting, and full customization.
- Advanced tools like “Critical Paths to Recovery” and proactive intervention triggers to improve outcomes and exceed KPIs.
Team & Leadership
- 50+ qualified adjusters across 20+ offices in Australia.
- A hands-on leadership team including a Managing Director, CEO, and functional managers (Technical, Operations, Compliance), many of whom are practicing adjusters.
- Agile, expert-led structure ensures fast, consistent, and client-centric service.
Market Positioning
- Manages all types of commercial insurance claims across Australasia for insurers, brokers, reinsurers, and captives.
- As part of the vrsAdjusters network (450+ offices in 140+ countries), ANA offers global reach with local expertise.
- National coverage ensures expert presence within 300 km of over 95% of the population, enabling rapid response even in remote areas.
